Privacy Policy for Hasthakalla, Jewelry by Pallavi
Effective Date: June 27, 2025
This Privacy Policy describes how Hasthakalla Jewelry LLC, operating as "Hasthakalla, Jewelry by Pallavi" ("we," "us," or "our"), collects, uses, and shares your personal information when you visit, use, or make a purchase from our website hasthakallabypallavi.com (the "Site").
1. Information We Collect
We collect various types of information from and about you when you interact with our Site:
- Personal Information You Provide Directly:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Payment Information: Credit card details or other payment method information (processed securely by third-party payment processors, we do not store full credit card numbers on our servers).
- Account Information: If you create an account, we collect your username and password.
- Communication Information: Records of your correspondence with us, such as emails or messages sent through our contact forms.
- Order Information: Details about the products you purchase, including product names, quantities, and prices.
- Preferences: Any preferences you communicate to us, such as product interests or sizing.
- Information Collected Automatically (through Cookies and Similar Technologies):
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Information: Pages viewed, links clicked, time spent on pages, referral sources, search queries.
- Location Information: General geographic location derived from your IP address.
- Information from Third Parties:
- We may receive information about you from third-party services that integrate with our Site, such as payment processors (to confirm payment details) or shipping carriers (for delivery updates).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process and Fulfill Your Orders: To process your purchases, arrange for shipping, and provide you with invoices and order confirmations.
- To Provide and Maintain Our Services: To operate, maintain, and improve our Site, products, and services.
- To Communicate with You: To respond to your inquiries, provide customer support, send transactional emails (e.g., order updates, password resets), and send marketing communications (with your consent, where required).
- To Personalize Your Experience: To tailor our product recommendations and promotions to your interests.
- For Marketing and Promotional Purposes: To send you newsletters, special offers, and information about new products or events that may be of interest to you. You can opt-out of marketing communications at any time.
- For Analytics and Research: To understand how users interact with our Site, analyze trends, and improve our business operations.
- To Ensure Security and Prevent Fraud: To protect our Site, detect and prevent fraudulent transactions, and maintain the security of our systems.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, website hosting, data analysis, marketing, and customer service. These service providers have access to personal information only as needed to perform their functions and are obligated to maintain the confidentiality and security of the information.
- Payment Processors: Your payment information is securely handled by our third-party payment processors (e.g., Stripe, PayPal). We do not directly store your full credit card details.
- Shipping Carriers: We share your shipping address and contact information with shipping carriers (e.g., USPS, FedEx, UPS) to deliver your orders.
- Marketing and Advertising Partners: We may share aggregated or de-identified information with marketing and advertising partners for analytics and advertising purposes. We will obtain your consent before sharing your personal information for targeted advertising where required by law.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Hasthakalla Jewelry LLC.
- Prevent or investigate possible wrongdoing in connection with the Site.
- Protect the personal safety of users of the Site or the public.
- Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Correction: You may have the right to access and correct inaccuracies in your personal information.
- Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional communications, such as order confirmations or technical notices.
- Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed. However, if you disable cookies, some features of our Site may not function properly.
To exercise any of these rights, please contact us using the contact information provided below.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
7. Links to Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. International Data Transfers
As Hasthakalla Jewelry LLC is based in Texas, USA, your information will be processed and stored in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after the posting of a revised Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please visit our Contact Us page.